downloadWhy can't I download this file?Citrix Workspace DownloadCitrix Workforce Download Citrix Workspace Apps For Window 
As a non-admin user of Citrix Workspace app, you must contact your company’s Help Desk or IT Support since they manage the Citrix resources accessible by Citrix Workspace app.
The following are the most common questions we receive from non-admin users with a brief explanation for why your company’s Help Desk/IT Support team is the fastest path to answering your question or providing assistance.
Accessing Resources
App/Desktop Performance
Installing/Upgrading
The new Citrix Workspace app (formerly known as Citrix Receiver) provides a great user experience - a secure, contextual, and unified workspace - on any device. It gives you instant access to all. Citrix Workspace app is a single point of entry to all workspace services for users. Users get seamless and secure access to all the apps they need to stay productive, including features such as embedded browsing and single sign-on.
Applicable Products
- Citrix Workspace App
- Receiver
Question and Answers
You have been directed to this article because you have questions about or need assistance with Citrix Workspace app and you are NOT an administrator or technical contact for your organization.As a non-admin user of Citrix Workspace app, you must contact your company’s Help Desk or IT Support since they manage the Citrix resources accessible by Citrix Workspace app.
The following are the most common questions we receive from non-admin users with a brief explanation for why your company’s Help Desk/IT Support team is the fastest path to answering your question or providing assistance.Citrix Workspace Download
Login/AuthenticationI cannot log into Citrix Workspace app
Only your company’s Help Desk or IT Support team will be able to confirm your login and offer assistance with password reset if necessary.
Only your company’s Help Desk or IT Support team will be able to confirm your login and offer assistance with password reset if necessary.
Accessing ResourcesCitrix Workforce Download
I cannot see my apps or desktops after logging into Citrix Workspace app
Your company’s Help Desk/IT Support team will be able to confirm your access to Citrix resources.
I get an error message when trying to launch an app/desktop
Access to apps and desktops is controlled by your Help Desk/IT Support team and they will be able to determine the cause of the launch failure.
Your company’s Help Desk/IT Support team will be able to confirm your access to Citrix resources.
I get an error message when trying to launch an app/desktop
Access to apps and desktops is controlled by your Help Desk/IT Support team and they will be able to determine the cause of the launch failure.
I get disconnected from my app/desktop, or I can’t reconnect to an app/desktop
Connectivity to Citrix resources is managed by your company’s Help Desk/IT Support team; they will assist you with any connectivity issues.
Connectivity to Citrix resources is managed by your company’s Help Desk/IT Support team; they will assist you with any connectivity issues.
App/Desktop Performance
It’s taking a long time for my app/desktop to appear, or it is slow after it appears
Your company’s Help Desk/IT Support team is able to monitor your app/desktop performance; they can assist you with performance issues.
My app/desktop freezes and it doesn’t respond to mouse clicks or keyboard
Something here.
Your company’s Help Desk/IT Support team is able to monitor your app/desktop performance; they can assist you with performance issues.
Your company’s Help Desk/IT Support team is able to monitor your app/desktop performance; they can assist you with performance issues.
My app/desktop freezes and it doesn’t respond to mouse clicks or keyboard
Something here.
Your company’s Help Desk/IT Support team is able to monitor your app/desktop performance; they can assist you with performance issues.
Installing/Upgrading
Citrix Workspace Apps For Window
I want to install/upgrade Citrix Workspace app
Only your company’s Help Desk/IT Support team will be able to provide you with instructions for setting up Citrix Workspace app after you install it; your company may also have specific version requirements, so always check with your Help Desk/IT Support team before upgrading.
Only your company’s Help Desk/IT Support team will be able to provide you with instructions for setting up Citrix Workspace app after you install it; your company may also have specific version requirements, so always check with your Help Desk/IT Support team before upgrading.