Out of curiosity I opened up KIES 3 on my PC and connected the S6 Edge+ via USB. I get an 'unsupported device' dialog box come up. It says 'The connected device is supported through SmartSwitch, which is faster and more convenient.' Smart Switch Kies Air download for windows XP, 7, 8 and Vista. Samsung Kies Windows makes it possible for the owners of Samsung mobile phones to update their phones wireless. I am trying to transfer contacts, data etc from my mum's old Galaxy S2 to a newer phone (Note III) and have successfully backed up the S2 in Kies, but Kies is not recognising the newer phone, suggesting Smart Switch instead. However Smart Switch does not recognise the old phone. Any suggestions?
Kies Smart Switch
Struggling to get Samsung Smart Switch or Samsung Kies to install to Windows 10 with an error saying error “The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.”.
Uninstall all previous versions of Kies and uninstall Microsoft Visual C++ 2008 Redistributable Package from Programs and Features, then reboot your PC.
Download the correct version for your device from http://www.samsung.com/za/support/usefulsoftware/KIES/
Samsung Kies Smart Switch Windows 10
Fix Samsung Kies mfc90u.dll error by downloading and then installing Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)