To see a table of compatible browsers and operating systems, select your version of Silverlight below (or click here to go to Microsoft's Silverlight Homepage and select Silverlight-compatible operating systems):
In the Enable NPAPI Mac, Windows box, click Enable. Exit and then restart Chrome. Reopen the Silverlight page. Right-click the broken puzzle piece image, and then select Run this Plugin. Third-party information disclaimer. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Disabling the auto-update feature will prevent Microsoft from providing you with the latest Silverlight functionality and security features. If you decide not to use the auto-update feature, you must download the latest Silverlight updates by enrolling in Microsoft Update or periodically visiting the Silverlight Web site.
Note: Currently, only version 4 of Silverlight will run in Google Chrome on a Mac OS X; and only version 5 of Silverlight will run in a 64-bit version of Internet Explorer.
Browser & Version Ø Operating System Ú | Internet Explorer | Firefox | Safari | Chrome | ||||
11 | 10 | 9 | 8 | 7 | 12 + | 4 + | 12 + | |
Windows OS | ||||||||
8.1 Desktop | Yes* | |||||||
8 Desktop | Yes* | Yes | Yes | |||||
Server 2012 | Yes* | Yes | Yes | |||||
7 | Yes | Yes | Yes | Yes | ||||
7 SP1 | Yes* | Yes* | Yes | Yes | Yes | |||
Vista | Yes | Yes | Yes | Yes | Yes | |||
XP w/ SP2 or SP3 | Yes | Yes | Yes | Yes | ||||
Server 2008 R2 SP1 | Yes* | Yes* | Yes | Yes | ||||
Server 2008 SP2 | Yes | Yes | Yes | |||||
Server 2003 | Yes | Yes | Yes | Yes | ||||
*= Supports 64-bit mode | ||||||||
Mac OS 10.5.7+ | ||||||||
Intel-based | Yes | Yes | ||||||
Minimal Computer Requirements
Personal Computer: Windows x86 or x64 (*64-bit mode support in IE only) 1.6-GHz or higher processor with 512-MB of RAM
To download Silverlight specifically for *64-bit Internet Explorer in Windows, you can go to http://go.microsoft.com/fwlink/?LinkId=229321, or select End-User Runtime for Windows (64-bit) at www.silverlight.net/downloads .
Mac (Intel-based): Intel Core Duo 1.83-GHz or higher processor with 512-MB of RAM.
To download Silverlight specifically for Mac OSX (32-bit), you can go to http://go.microsoft.com/fwlink/?LinkId=229322, or select End-User Runtime for Mac OSX (32-bit) at www.silverlight.net/downloads .
Microsoft Support: 'Silverlight 5 will support the browser versions listed on this page through 10/12/2021, or though the support lifecycle of the underlying browsers, whichever is shorter...'
Primary Source: http://www.microsoft.com/getsilverlight/locale/en-us/html/installation-win-SL5.html
Return or go to Fix Silverlight Issues on CTI's 'Instructions to Fix Errors or Troubleshoot Problems When Using CTI Navigator' website.
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Browser* & Version Ø Operating System Ú | Internet Explorer | Firefox | Safari | Chrome | |||
9 + | 8 | 7 | 6 | 3.6 + | 4 + | 4 + | |
| Windows OS | |||||||
7 | Yes | Yes | Yes | Yes | |||
7 SP1 | Yes | Yes | Yes | Yes | |||
Vista | Yes | Yes | Yes | Yes | Yes | ||
XP w/ SP2 or SP3 | Yes | Yes | (Yes) | Yes | Yes | ||
Server 2008 R2 SP1 | Yes | Yes | Yes | Yes | Yes | ||
Server 2008 SP2 | Yes | Yes | Yes | ||||
Server 2003 | Yes | Yes | (Yes) | Yes | Yes | ||
2000 SP4+ | (Yes) | Yes | |||||
| Mac OS 10.4.11+ | |||||||
Intel-based | Yes | Yes | (Yes) | ||||
Linux or Unix/X11 OS (uncertain) | Moonlight | Moonlight | |||||
*All browsers in 32-bit mode | |||||||
Minimal Computer Requirements
Personal Computer: Windows x86 or x64 (browser must be in 32-bit mode) 1.6-GHz or higher processor with 512-MB of RAM
Mac (Intel-based): Intel Core Duo 1.83-GHz or higher processor with 512-MB of RAM
Linux (SUSE Linux Enterprise Desktop 11, openSUSE 11.x, Ubuntu 9.10, and Fedora 12): x86 or x86-64 computer with at least 512-MB of RAM using Moonlight(http://www.go-mono.com/moonlight) and Firefox 3.0 through 4.x, or Google Chrome.
Primary Source: http://www.microsoft.com/getsilverlight/locale/en-us/html/installation-win-SL4.html .
To download Silverlight for Mac OSX (32-bit), you can go to http://go.microsoft.com/fwlink/?LinkId=229322 .
Return or go to Fix Silverlight Issues .
Compatibility Add-on for Chrome or Firefox
There is a free browser extension called 'IE Tab' that runs Windows Internet Explorer (IE) components within a tab in Chrome or Firefox. This enables you to display web pages that use Silverlight (such as CTI Navigator Web) within your Chrome or Firefox browser, even if the browser itself does not correctly load Silverlight. The IE Tab also includes an 'Auto URL' filter and a Bookmarks feature that allow you to specify which URLs should always be loaded with IE Tab.
Even though it does not open the IE browser per se, IE Tab uses the IE Browser Control core engine. Therefore, to ensure full security when using IE Tab, the latest version of Internet Explorer should be installed on your computer and it should be kept up-to-date with the latest security patches from Microsoft.
You can read about and download IE Tab at www.ietab.net.
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Related articles and Internet links:
- Download Selected Version of Silverlight:
- Silverlight 5 for Windows (32-bit) (See compatibility issues note 1 above)
- Silverlight 5 for Mac OSX 32-bit (See compatibility issues note 1 above)
- Microsoft Support for Silverlight (currently no charge for install or uninstall issues)
Microsoft Silverlight Safari
{rev 11.01.2013}
How To Update Microsoft Silverlight Safari