To open this document, your computer must be running a supported version of Microsoft Visio and a browser that supports opening files directly from Visio Web Access Cause This issue occurs because Visio Web Access invokes the client application by using the ms-visio:ofv u documenturl protocol, but Visio Viewer doesn't support or process this. You can use the Visio Viewer control to embed a Visio drawing into a webpage, by manually inserting tags and parameters in the source code of the page. To write the source code, you can use a text editor, such as Notepad, or any other application that creates webpages, such as Microsoft Expression Web 3 or SharePoint Designer. Our Free Visio Viewer for Mac, Windows, and Linux helps Firefox users collaborate with colleagues that diagram in Microsoft Visio. Use Lucidchart to open Visio files saved to your computer, attached to an email, or posted on a website. ★ Supported file types:.vsd,.vdx and.vsdx ★ Supported versions: 2007, 2010, 2013.

• Microsoft visio 2016

1. By using Microsoft Visio 2013 Viewer, Visio users can freely distribute Visio drawings (files with a.vsdx,.vsdm,.vsd,.vdx,.vdw,.vstx,.vstm,.vst, or.vtx.
2. By using Microsoft Visio 2016 Viewer, users can freely view Visio drawings (files with a.vsdx,.vsdm,.vsd,.vdx,.vdw,.vstx,.vstm,.vst, or.vtx extension). The article also applies to Visio Professional 2019 and Visio Standard 2019, so it's possible to open a file saved in Visio 2019 with Visio Viewer 2016.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

Consider the following scenario:

• You are running Internet Explorer.
• You have Visio Viewer installed on the computer.
• You try to open Microsoft Office Visio files in Visio Web Access.
  In this scenario, when you click Open in Visio, you receive the following error message:

Microsoft Visio Viewer 2007

Cause

This issue occurs because Visio Web Access invokes the client application by using the ms-visio:ofv|u|documenturl protocol, but Visio Viewer doesn't support or process this protocol.

Resolution

To resolve this issue, install Microsoft Office Visio.

Status

Microsoft Visio Viewer

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the 'Applies to' section.